Our general sales policy is based on no-cancellation, no-exchange, and no-refund. Provided your purchase demonstrates a certain defect such as physical damage, poor quality, or expiration of products, we will review your claim and arrange a new item shipping without charge or any proper compensation upon validation.
- Selling Price Policy for Non-Hong Kong Markets
Our product selling prices are set in Hong Kong Dollar and converted to your currency based on the currency exchange rate we apply. Therefore, please note that our selling prices are subject to the volatility of currency exchange rate and can be changed at any time.
- Regional Duty and Tax Payment Policy for Non-Hong Kong Markets
Please note that all the products we sell are shipped out from our fulfillment center located in Hong Kong and blanc doux HK is not responsible for any duty or tax levied by destination country. All the duty and tax of destination country must be paid by customer.
Below is the duty and tax guide of Taiwan and Macao for your reference. (Note: blanc doux HK is not responsible for any change or difference in the information.)
B. Other Taxes: The following taxes could be charged.